Sourcing market size in SEE 2020, by segment

Published by Statista Research Department, Jan 15, 2024

Information technology sourcing (ITO) was the largest sourcing segment in Southeast Europe (SEE), with an operating revenue of over 5.6 billion euros in 2020. It was followed by shared service centers, which earned approximately 1.6 billion euros in that year.

Operating revenue of the sourcing market in Southeast Europe (SEE) in 2020, by segment (in million euros)

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Release date

June 2022

Region

CEE

Survey time period

2020

Supplementary notes

BPO refers to business process sourcing.

FAO refers to finance and accounting sourcing.

HRO refers to human resource sourcing.

ITO refers to information technology sourcing.

KPO refers to knowledge process sourcing.

SSC refers to shared service centers.

VBPO refers to voice-based business process sourcing.

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