Opinions on tax management systems in e-commerce 2022

Published by Daniela Coppola, Oct 12, 2023
A worldwide survey carried out in 2022 showed that tax software tools are expected to support businesses in selling to new markets. 67 percent of professionals working at cross-border e-commerce companies considered registration in new territories an important aspect. Second on the list was the seamless switch between domestic and foreign taxes, an option sought by 65 percent of respondents.

Key capabilities of tax management systems according to cross-border e-commerce professionals in 2022

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Release date

December 2022

Region

Worldwide

Survey time period

2022

Special properties

730 tax and finance decision makers*

Supplementary notes

*Decision makers from companies based in the EMA region (n=430) and the Americas (n=310) making cross-border sales online.

The sample was composed as follows:
57 percent > both B2B & B2C;
24 percent > B2B only;
19 percent > B2C only;

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