Consumer trust in energy suppliers dealing fairly with complaints in the UK in 2014

Do you trust your energy supplier to deal with complaints fairly?*

Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

May 2014

Region

United Kingdom

Survey time period

February 21 to March 3 2014

Number of respondents

1,427 respondents

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

* The original survey question was worded as follows: "On a scale of 0-10 where 0 means you don't trust them at all and 10 means you trust them completely, how much, if at all, do you trust [named energy supplier] to...?(%)"
Base included all those responsible for paying energy bills who had mains electricity, knew their electricity supplier or, in the case of absense of an electricity supplier or if they did not know who their electricity supplier was, those who had mains gas and knew who their gas supplier was.

Citation formats
Statista Accounts: Access All Statistics. Starting from $2,388 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$199 USD / Month *
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Statistics on " Energy consumer experience in the UK "

Other statistics that may interest you Energy consumer experience in the UK

Overview

8

Energy bills payment

4

Gas

6

Electricity

8

Further related statistics

15
Statista Accounts: Access All Statistics. Starting from $2,388 USD / Year
Learn more about how Statista can support your business.