This statistic illustrates the percentage of complaints to the Financial Ombudsman filed by micro-enterprises (small businesses) regarding the financial services and products offered by the United Kingdom (UK) companies between April 2017 and March 2019. It can be seen that the share of banking complaints filed by small businesses increased overall during the period under observation, reaching a share of over three quarters (79 percent) of all financial services complaints as of 2018/19.
Share of financial services complaints of small businesses to the Financial Ombudsman in the United Kingdom (UK) from 2017/18 to 2018/19, by product
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Financial Ombudsman Service. (May 13, 2019). Share of financial services complaints of small businesses to the Financial Ombudsman in the United Kingdom (UK) from 2017/18 to 2018/19, by product [Graph]. In Statista. Retrieved May 02, 2024, from https://www.statista.com/statistics/418868/share-of-complaints-to-ombudsman-from-micro-enterprises-in-uk/
Financial Ombudsman Service. "Share of financial services complaints of small businesses to the Financial Ombudsman in the United Kingdom (UK) from 2017/18 to 2018/19, by product." Chart. May 13, 2019. Statista. Accessed May 02, 2024. https://www.statista.com/statistics/418868/share-of-complaints-to-ombudsman-from-micro-enterprises-in-uk/
Financial Ombudsman Service. (2019). Share of financial services complaints of small businesses to the Financial Ombudsman in the United Kingdom (UK) from 2017/18 to 2018/19, by product. Statista. Statista Inc.. Accessed: May 02, 2024. https://www.statista.com/statistics/418868/share-of-complaints-to-ombudsman-from-micro-enterprises-in-uk/
Financial Ombudsman Service. "Share of Financial Services Complaints of Small Businesses to The Financial Ombudsman in The United Kingdom (Uk) from 2017/18 to 2018/19, by Product." Statista, Statista Inc., 13 May 2019, https://www.statista.com/statistics/418868/share-of-complaints-to-ombudsman-from-micro-enterprises-in-uk/
Financial Ombudsman Service, Share of financial services complaints of small businesses to the Financial Ombudsman in the United Kingdom (UK) from 2017/18 to 2018/19, by product Statista, https://www.statista.com/statistics/418868/share-of-complaints-to-ombudsman-from-micro-enterprises-in-uk/ (last visited May 02, 2024)
Share of financial services complaints of small businesses to the Financial Ombudsman in the United Kingdom (UK) from 2017/18 to 2018/19, by product [Graph], Financial Ombudsman Service, May 13, 2019. [Online]. Available: https://www.statista.com/statistics/418868/share-of-complaints-to-ombudsman-from-micro-enterprises-in-uk/