Energy consumers switching suppliers in Great Britain 2017-2022, by frequency

Share of consumers who switched their energy supplier within the last 12 months in Great Britain from 2017 to 2022, by frequency

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Sources

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Release date

May 2023

Region

United Kingdom (Great Britain)

Survey time period

2017 to 2022

Number of respondents

3,023 respondents

Age group

18 years and older

Special properties

Digitally-excluded consumers interviewed using Computer-Assisted Telephone Interviewing

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

*The source highlights that figures for 2020 are not strictly comparable to previous years due to a change in methodology. Due to contact restrictions, the 2020 survey was carried out online, as opposed to face-to-face interviews done in previous years.
** No frequency breakdown available after 2021.

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Statistics on " Energy supply switching in the UK "

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Overview

4

Energy

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Electricity and gas

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Suppliers

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Switching process

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Consumer perceptions

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Further related statistics

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