Number of mobile bank app users in Europe by bank 2017

This statistic illustrates the number of digital bank users and mobile banking app users at some of Europe's largest banks as of 2017. Of the banks included it can be seen that the Russian Sberbank had the highest number of both online banking users and mobile banking app users with 56.8 million and 32.6 million respectively. The Spanish banks Santander and BBVA also had a large number of individuals using online banking with 25.4 million and 22.6 million people using a digital platform to access the bank worldwide.

Number of individuals that use online and or mobile banking in Europe in 2017, by bank (in millions)

Characteristic	Online banking	Mobile App
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Release date

2018

More information

Region

Europe

Survey time period

2018

Supplementary notes

Figures rounded.
Banks were chosen from the leading European banks by total assets.
All figures where taken from either annual reports and are correct as of December 31st 2017 or directly from the company's website and are correct as of date of extraction unless otherwise stated.

* Online banking only includes the UK. Mobile App figures include UK and US figures.
** As of August 2017.
*** UK Figures only.
**** Figures correct as of 2014.

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