Contactless payments in Benelux

Statistics report on the use of NFC, mobile wallets and payments with wearables in Belgium, the Netherlands and Luxembourg

Contactless payments in Benelux

All over the world, paper money and coins is said to be increasingly replaced by new, digital payment methods. Of these methods, contactless or "tap and go" payments receive the most attention. These allow consumers to swipe their card, smartphone or a wearable device (a smart watch, fitness tracker or a ring) pas a terminal when paying for their purchase. How popular are these new payment methods in Belgium, the Netherlands and Luxembourg?

This report presents several statistics that come close on showing the developments on this front within the three countries. Most notably, the three countries approach this topic differently from each other. In the Netherlands, for example, the popularity of contactless payments via card might pave the way for wearables. In Belgium, on the hand, it is a domestic app that slowly convinces consumers to use contactless more often. Finally, figures for Luxembourg are rare, but online banking was popular there.

This report is one of the two Benelux studies that focuses on digital payments, with the other report specifically looking at debit and credit cards in the Benelux region.

Table of contents

Europe overview

5
  • Premium Statistic Use of online payment methods in Europe 2019
  • Premium Statistic Use of in-store payment methods in Europe 2019
  • Premium Statistic Contactless payments market share at POS in Europe 2018, by country
  • Premium Statistic Daily active users of PayPal in 21 countries in Europe in 2019
  • Premium Statistic Coronavirus effect on daily active users of PayPal in Europe in 2020, by country

Card-based

6
  • Premium Statistic Contactless payment market share during COVID-19 in Belgium 2020-2021
  • Premium Statistic Distribution of contactless payments in Luxembourg 2016, by transaction amount
  • Premium Statistic Quarterly number of contactless payments in the Netherlands 2014-2021
  • Premium Statistic Annual share of contactless in total debit payments in the Netherlands 2022-2023
  • Premium Statistic Contactless payment market share during COVID-19 in the Netherlands 2020
  • Premium Statistic Share of cash, debit cards and credit cards in the Netherlands in 2020, by POS

Smartphone

10
  • Premium Statistic Ranking of mobile payment apps in Belgium, based on DAU 2018
  • Premium Statistic Ranking of selected banking apps in Belgium, based on DAU 2017-2019
  • Premium Statistic Number of Payconiq transactions in Belgium 2017-2020
  • Basic Statistic Average revenue per paying user with carrier billing in Belgium 2019-2021
  • Premium Statistic Ranking of mobile payment apps in the Netherlands, based on DAU 2018
  • Premium Statistic Ranking of selected banking apps in the Netherlands, based on DAU 2017-2019
  • Premium Statistic Average revenue per paying user with carrier billing in the Netherlands 2019-2021
  • Premium Statistic Number of users of Stocard in Belgium and the Netherlands 2017-2020
  • Basic Statistic Leading payment methods in Luxembourg 2017
  • Premium Statistic Average revenue per paying user with carrier billing in Luxembourg 2019-2021

Wearables

8
  • Premium Forecast Wearable devices ownership in selected countries 2023
  • Premium Forecast Wearable devices usage in selected countries 2023
  • Premium Statistic Use of wearable technology for POS payments in Europe 2019, by country
  • Premium Statistic Device penetration rate in Belgium 2019, by device
  • Premium Statistic Frequency of smart watch usage in Belgium 2017-2019
  • Premium Statistic Smart wearable penetration rate in the Netherlands 2019, by age group
  • Premium Forecast Most used consumer electronics in the Netherlands 2023
  • Premium Forecast Consumer electronics ownership in the Netherlands 2023

Forecasts

4
  • Premium Statistic Payment methods in Belgium in 2018, with a forecast for 2023
  • Premium Statistic Forecast of mobile payment use in Belgium 2023, by product category
  • Premium Statistic Payment methods in the Netherlands in 2018, with a forecast for 2023
  • Premium Statistic Forecast of mobile payment use in the Netherlands 2023, by product category

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