Smart Electricity, Smart Consumers

As the industry continues to respond to concerns over climate change, security of supply and volatile energy prices, new opportunities are emerging due to the introduction of disruptive technologies and associated value-added products and services. Smart technologies are enabling a marketplace for in-home consumer technologies, demand-side management programs and related support services. However, proliferation in the ‘‘beyond-the-meter” market may also create new pressures from non-traditional players as diverse as product retailers to telecommunications companies.