Mobile banking usage in the UK 2019-2023, by quarter
Mobile banking usage in the United Kingdom (UK) increased between 2019 and 2023, with 71 percent of all bank account holders processing banking matters via mobile banking in the fourth quarter of 2023. According to Statista's Consumer Insights, the share of respondents who processed banking affairs via smartphone or tablet increased from 63 percent in 2019 to 71 percent in 2023. During the same period of time, branch banking usage decreased notably.